Customer Services
From: 本站 Date: 01st September 2021 Author: shengangtong Views: 1611

SENYOQC will proide perfect pre-sale and ater-sale serice with over 10 years of experience.
Pre-Sales Service:
1. Free Sample Machining Service
Send us your designed files, we will arrange free sample machining in our factory and make video to show you the process and result,
or send samples to you to check the machining quality.
2. Machining Solution Design
According to customer's requirements, we can design the unique solution that supports higher manufacturing eficiency and better
machining quality for customer.
3. Custom and OEM Service
The divisions and partnerships of SENYOQC welcome both custom work and OEM customers. We have a broad range of capabilities
and manufacturing strengths, which makes it possible for SENYOQC to customize our existing products for OEM customers.
After-Sales Service:
1. We will supply the CNC machine with training video and user's manual in English for installing, operation, maintenance and trouble-
shooting, and shall give technical guide by Desktop remote, E-mail, Telephone, Mobile, Whatsapp, Skype, 24/7 online chat, and so on,
when you meet some problem of installation, operation or adjusting. (Recommended)
2. You can come to our CNC machine factory for training.We will offer professional guide. Direct and efective face-to-face training. Here
we have assembled equipment, all sorts of tools and testing facility. Training Time: 3~5 days (Recommended)
3. Our engineer will do a doorto-door instruction training service at your local site. We need your help to deal with the visa formality,
prepaid traveling expenses and accommodation to us during the business trip and sevice period before their dispatch. It's better to
arrange a translator for both of our engineers during the training period.
Jacob from United States
I am a beginner at CNC, I’ve never used a CNC machine before and with in a day I was carving. An awesome machine for a beginner to learn as hobbyists. I used the manual and the help video. One hour to assemble and test, very friendly and easy to use. It’s a good buy for the money. I would definitely recommend this machine to someone getting into CNCs.
Weinstein from France
I've been using CNC plasma SYP2060-300A and I am very impressed with this unit.
This unit is of higher quality, made in China. Five stars all the way!
Marble CNC Engraving Machine SYS1560 from 🇫🇷 Pierre Martin | France
Our company works with marble for interior decoration, including engraved panels, customized signs, and ornamental stone products.
We wanted to introduce more digital processing into our workshop while retaining our existing stoneworking methods.
CNC engraving gives us flexibility when preparing designs with intricate lines and repeated decorative elements.
It is particularly useful for projects where customers require personalized designs reproduced according to specific layouts.
Fiber Laser Metal Cutting Machine from 🇹🇷 Ahmet Demir | Turkey
Our metalworking company processes sheet metal for industrial enclosures, brackets, and customized fabrication projects. We were looking for equipment that could handle digital cutting layouts and different component shapes. A fiber laser cutting machine can be suitable for this work when its power, working area, and material capacity match our requirements. The machine offers additional options for processing metal parts, and we emphasize correct setup and operator training.
SYM1325 Wood CNC Router from 🇺🇸 Michael Anderson | United States
We use this CNC router for cutting plywood, MDF, and solid wood panels in our furniture workshop.
The working area is suitable for standard-sized boards, reducing the need for repeated repositioning.
The machine supports our daily production tasks, including cutting cabinet components and engraving decorative patterns.
It has become a practical addition to our workshop, and we appreciate having
technical support available when questions arise.
SYJF50W Fiber Laser Marking Machine from 🇩🇪 Lukas Weber | Germany
Our company manufactures metal components that require identification numbers, logos, and product information.
A fiber laser marking machine provides a practical solution for marking compatible metal surfaces.
We use digital layouts to prepare different marking jobs, helping us organize production more systematically.
Choosing the correct parameters for each material is important, and the machine offers useful flexibility for product identification and customized branding.
SYM1530 CNC Router 4 Axis from 🇨🇱 Diego Morales — Chile
We use the machine for wooden prototypes, decorative parts and 3D models. The 4-axis capability allows us to create shapes that were difficult to produce before.
SYM1325 CNC ATC Router from 🇳🇱 Pieter Jansen — Netherlands
Our production includes cabinet doors, MDF panels and solid wood components. The automatic tool changer makes repeated production much more convenient.
SYJ1325H CO2 Laser Cutter from 🇵🇹 Tiago Costa — Portugal
We use the laser mainly for acrylic letters and display products. The cutting edges are smooth and the machine is easy for our operators to handle.
SYS1530 CNC Marble Engraving Machine from 🇬🇷 Nikos Papadopoulos — Greece
We purchased the machine for marble signs and personalized monuments. Portrait engraving and lettering are much faster compared with our previous manual process.

manager@senyocnc.com
SENYOCNC
+86 1525 3141 880
+86 1525 3141 880
2061579344